Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Develop product portfolio strategies and multi year roadmaps in collaboration with key stakeholders in a product oriented operating model. Lead architecture design sessions, document current / target state, transition architectures and make suitable recommendations for future state direction based on evolving industry best practices and practical considerations around Nav

Lead the Analytics Center for Enablement partnering with data scientists, data engineers and product managers to deliver BI and Analytics solutions. Set the strategic vision and technical product roadmap for BI & Analytics, ensuring alignment with partner teams and business objectives. Work with product teams and business users to understand and address their data and ana

Lead the Analytics Center for Enablement partnering with data scientists, data engineers and product managers to deliver BI and Analytics solutions. Set the strategic vision and technical product roadmap for BI & Analytics, ensuring alignment with partner teams and business objectives. Work with product teams and business users to understand and address their data and ana

Lead the Analytics Center for Enablement partnering with data scientists, data engineers and product managers to deliver BI and Analytics solutions. Set the strategic vision and technical product roadmap for BI & Analytics, ensuring alignment with partner teams and business objectives. Work with product teams and business users to understand and address their data and ana

Provide talent acquisition consulting and expert advice to key stakeholders across the enterprise Partner with key stakeholders to develop the long term strategic direction and roadmap for the future workforce Direct the development of TA delivery strategies and resources to support the evolving staffing models aligned to business line future staffing needs; ensure measur

Provide talent acquisition consulting and expert advice to key stakeholders across the enterprise Partner with key stakeholders to develop the long term strategic direction and roadmap for the future workforce Direct the development of TA delivery strategies and resources to support the evolving staffing models aligned to business line future staffing needs; ensure measur

Provide talent acquisition consulting and expert advice to key stakeholders across the enterprise Partner with key stakeholders to develop the long term strategic direction and roadmap for the future workforce Direct the development of TA delivery strategies and resources to support the evolving staffing models aligned to business line future staffing needs; ensure measur

Analyzes, identifies, and completes plumbing requirements including installation, operation alteration, repair and maintenance of water pipes, bathroom fixtures, kitchen plumbing, hot water heaters, humidification systems, water pressure booster pumps and the hydronic closed water system (expansion tanks, PRV's and backflow preventers) Identifies, diagnoses and troublesho

Oversee the coordinating, reporting, and supervising the testing of ICFR and ITGC controls with ICFR impact Oversee all non IT related risk functions within regulatory and financial (ICFR) risk domains Liaise with Enterprise Risk Management, Finance Risk Management, external and internal auditors, legal, regulatory compliance, and policy regarding ITGC with ICFR and ICFR

Oversee the coordinating, reporting, and supervising the testing of ICFR and ITGC controls with ICFR impact Oversee all non IT related risk functions within regulatory and financial (ICFR) risk domains Liaise with Enterprise Risk Management, Finance Risk Management, external and internal auditors, legal, regulatory compliance, and policy regarding ITGC with ICFR and ICFR

Ensures horizontal discovery and service mapping is highly available, reliant, scalable, and performant Provide engineering ability, leadership, and mentorship of ServiceNow Discovery and ServiceNow Service Mapping Perform engineering technology research, procurement support, deployment, and configuration for new and modified systems Apply engineering principles into the

Respond promptly and appropriately to member telephone, digital chat, and all forms of communications inquiries (e.g., account status, address change requests, password resets, update member files, etc.) Assist in responding to client inquiries through various media channels; verify Customer Personal Identity (CPI) during client interaction Execute first call resolution t

Respond promptly and appropriately to member telephone, digital chat, and all forms of communications inquiries (e.g., account status, address change requests, password resets, update member files, etc.) Assist in responding to client inquiries through various media channels; verify Customer Personal Identity (CPI) during client interaction Execute first call resolution t

Respond promptly and appropriately to member telephone, digital chat, and all forms of communications inquiries (e.g., account status, address change requests, password resets, update member files, etc.) Assist in responding to client inquiries through various media channels; verify Customer Personal Identity (CPI) during client interaction Execute first call resolution t